Your monthly cost is the lesser of your active users or funded loans per month What's included? Monday - Friday (9:00 AM to 9:00 PM ET) Encompass® Admin & User Support for your company via email, chat, and phone Private label Encompass® Support Center for your company Encompass® Admin Partner service (click for details) Encompass® settings and "Best Practice" support and guidance Workflow support and "Best Practice" support and guidance